Your Questions, Answered.

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concierge@marneandco.com

  • Marné & Co operates as a private event concierge.

    We manage the structural and logistical layers that sit beneath design — ensuring precision, discretion, and seamless execution throughout the planning process.

    Our role exists in the unseen details, protecting both guest experience and host presence.

  • No.

    We operate alongside established planners — or are privately retained by hosts — to oversee logistics, communication, and operational structure.

    While planners lead creatively, we ensure execution remains aligned, controlled, and uninterrupted.

  • In the same manner as a luxury hotel concierge, we anticipate needs, coordinate suppliers, manage communication, and oversee logistics quietly behind the scenes.

    We remain embedded within the planning process to ensure clarity, responsiveness, and structural control at every stage.

  • Support is shaped around each event and may include:

    • Guest communication and RSVP management
    • Detailed run sheets and timeline creation
    • Supplier liaison and coordination
    • Transport and logistical oversight
    • On-the-day execution support
    • Multi-day event structure and flow management

    Every retainer is bespoke and aligned to the specific scale and complexity of the event.

  • Ideally once a venue is secured and planning begins to gather pace.

    Structure should sit beneath design — not follow it.

    Early involvement ensures clarity and control from the outset.

  • Yes.

    We frequently act as a structural extension of established planning teams, ensuring operational precision while they lead creatively.

    Discretion and professional alignment are fundamental to every collaboration.

  • Yes, where requested.

    We manage guest queries, RSVP tracking, event updates, and logistical communication — ensuring clarity and consistency throughout the planning process.

    All communication remains aligned with the host or planning team, with direction referred back only where required.

    This allows clients to remain removed from operational correspondence while maintaining oversight.

  • Clients retain Marné & Co to remove operational pressure and protect the guest experience.

    We provide structural clarity, logistical control, and disciplined execution — ensuring nothing feels uncertain or unmanaged.

    Our presence allows hosts and planners to remain focused on the experience itself, rather than the mechanics behind it.

  • Calm. Structured. Considered.

    Marné & Co operates with clarity and discretion at every stage. Communication is direct, timelines are precise, and every detail is approached methodically.

    Clients often describe the experience as quietly reassuring — knowing the operational layers are managed allows them to remain present and focused on the moments that matter.

  • Marné & Co is London-based, operating across the UK.

    International engagements are considered upon request.

  • No.

    Each retainer is structured according to scope, complexity, and level of involvement required.

    We do not operate fixed packages, ensuring support remains proportionate and intentional.

  • Fees reflect the scale of the event, degree of involvement required, and duration of engagement.

    All retainers are confirmed following consultation.

  • Communication is primarily handled via WhatsApp to ensure clarity and responsiveness.

    Supporting documentation — including timelines, run sheets, and guest tracking — is shared via structured digital platforms to maintain alignment and transparency.

    Availability and response expectations are clearly defined at the outset of each engagement.

  • Submit an enquiry outlining:

    • Event date
    • Location or secured venue
    • Estimated guest count
    • Required level of support

    Following review, we will advise on suitability and next steps.

    Retainers are confirmed after consultation.